Frequently Asked Questions

We are on call in case of emergency 24 hours a day 7 days a week. You and your guests can relax knowing that we are only a phone call away.

Included with your management fee is the marketing of your property, on our website and via other high traffic websites like VRBO, Flipkey and AirBnB. We also check your home once a week if there are no guests in to safeguard everything is ok, giving owners piece of mind.

We carefully structure our company and only increase the number of homes we manage when we have the right people and procedures in place, to ensure our service is personal and professional. All owners speak directly with the owner of the company on all issues who personally oversee that all aspects of your property care is taken care of.

We started vacation home cleaning in 1993 and have grown through word of mouth, thanks to our hard work and high standards you are reading this page and considering us to be your dedicated property management team.

We are fully licensed and we will gladly provide documentation on request.

Yes we take care of all your licensing needs and send you copies if required.

We pride ourselves on prompt communication. For your convenience and the convenience of guests there are several ways to contact us. We will not keep you waiting for a reply, we realize you’re a long way from your home and you trust us to be your eyes and ears.

A significant part of a families vacation is the pool area. If you own a home with a pool, part of our service is to take care of this for you. The cost covers a weekly visit which includes cleaning, checking chemical levels, check safety and hose down the lanai area. We have fully licensed pool technicians who ensure the highest standards are maintained.

Like any home, particularly vacation homes, there could be times when maintenance is necessary, due to many factors. We will not carry out any work over $100 without providing you with a notification and receiving your said approval before any work is started, unless it is an absolute emergency.

We recommend you pay your own utilities so that you have more control of your own finances and can see where there are surges in use.

We do offer mid stay cleans for all our vacation homes at the same price as a regular clean.

Yes, we promote your home via several high traffic vacation booking web sites like VRBO, Flipkey and AirBnB.

For each arrival we leave starter soaps, a trash bag in each trash can, two full toilet roll in each bathroom and dishwasher tablets.

We offer several options for welcome packs, everything from the basic pack at $90.00 to tailor made packs including packs for special occasions.

Yes if your guests require something extra we will do our very best to accommodate and we currently rent out; Cribs, High Chairs, Gas BBQ’s, Playstation’s, DVD Players and much more.

Contact us for more details.

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